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Go to the shopBefore You Purchase - Important Things To Know
Before You Purchase - Important Things To Know
Thinking of getting some colored lenses? Our lenses cannot wait to meet you too. Make sure you get the following taken care of before you hit that checkout button.
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1. Get an eye examination.
We recommend that you get an eye examination from an eye care specialist. If you are not sure if you want an eye exam, the answer is always yes! This will ensure your eyes are healthy and suitable for contact lens use.
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2. Understand how colored contact lenses work.
It is important to understand how colored contact lenses work before you decide if they are for you. Make sure you are aware of the pros and cons and the things they can do for you before you make a purchase. You can visit our Care Page and FAQ for the most common inquiries.
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3. Get a contact lens prescription if your country’s law mandates prescription for contact lens purchase.
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Contact lenses are regulated differently in different countries. As we have customers from all over the world, we do not ask for your prescriptions. However, if your country mandates prescription for contact lens, please obtain a valid prescription. There is a small chance of your country's customs office asking you to present a prescription before they release your order to you.
Below is a table that shows prescription requirements in different countries. This information acts as a guidance only as regulations change all the time. Always check with your country’s health authorities for the most updated news.
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| Country | Prescription Requirement | |
| Non-Prescription Lenses | Prescription Lenses | |
| Austria | No prescription needed | ✓ |
| Belgium | No prescription needed | ✓ |
| Canada | ✓ | ✓ |
| Czech Republic | No prescription needed | ✓ |
| Denmark | No prescription needed | ✓ |
| Finland | No prescription needed | ✓ |
| France | No prescription needed | ✓ |
| Germany | No prescription needed | ✓ |
| Italy | No prescription needed | ✓ |
| Ireland | No prescription needed | ✓ |
| Kuwait | No prescription needed | No prescription needed |
| Luxembourg | No prescription needed | ✓ |
| Mexico | ✓ | ✓ |
| Netherlands | No prescription needed | ✓ |
| Poland | No prescription needed | ✓ |
| Portugal | No prescription needed | ✓ |
| Spain | No prescription needed | ✓ |
| Sweden | No prescription needed | ✓ |
| Switzerland | No prescription needed | ✓ |
| UAE | No prescription needed | No prescription needed |
| UK | No prescription needed | ✓ |
| USA | ✓ | ✓ |
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If you country is not listed in the table above, please check with your country's health authority.
If you're based in the USA, you can check here for the prescription verification information.
4. Contact lens is a personal care item. To protect the health and safety of all our customers, we have a strict exchange and return policy. Please check our Exchange and Return Policy to understand what we can or cannot accept for exchange and return.